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1. Is my water meter my responsibility?

Yes, any part of your water supply after the water leaves the Village water main is the responsibility of the property owner. This includes your water service line, curb box, and the connection to the main itself.

2. If I have a sewer stoppage, at what point is it the village’s problem?

Along with your water service, the property owner is also responsible for their sewer line to the point of connection with the Village owned sewer main.

3. What is the hardness of Irvington Village water?

The hardness of our water is measured on a yearly basis. Its normal range is between 1.5 and 2 grains per gallon, which is considered soft water.

4. Is there fluoride in our water?

Yes, the fluoride level in our water supply is approximately one part per million.

5. What type of treatment does our water get?

We buy our water from the Town of Greenburgh. This water is treated by Greenburgh before being pumped to us. This treatment includes Chlorination and P.H. adjustment; at the point of delivery, we boost the Chlorine to the appropriate level to ensure proper disinfection throughout our system.

6. What are some steps I can take to conserve?

1. Automatic dishwashers use up to 15 gallons for every cycle, regardless of how many dishes are loaded, so get a run for money and load it to full capacity.

2. Turn off the tap when brushing your teeth.

3. Check every faucet in your home for leaks. Just a slow drip can waste 15 to 20 gallons per day. Repairing these problems can save 6,000 gallons a year or more.

4. Check your toilets for leaks by putting a few drops of food coloring in the tank, watch for a few minutes to see if the color shows up in the bowl. It is not uncommon to lose up to 100 gallons a day from one of these otherwise invisible toilet leaks. Fix it and you can save more than 30,000 gallons a year.

5. Use your water meter to detect leaks. Simply turn off all taps and water using appliances, then check the meter after 15 minutes. If the meter moved, you have a leak.
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7. My last water bill was high and I don't understand where the water is going?

In addition to the above-mentioned problems, the Village in recent years has had a growing number of in-ground sprinkler systems installed. These systems can use a very large amount of water, and because they are not normally installed below the frost line, they can be damaged or break in the cold winter months. This damage may go unnoticed. Some steps that can be taken to prevent water loss and conserve water are:

1. In the fall when the watering season has ended, have a company service your system and winterize it. By making sure the system is empty and ready for winter you will protect it from damage and prevent possible leaks.

2. When turning the system on in the spring, make sure that it is checked for leaks.

3. There are many sprinkler systems presently installed that go on and off automatically. This can be a very effective way to control the systems, but there are many that do not sense moisture. There are many cases where we have seen these systems operating during wet periods, during rain and times when the ground is already saturated. There is equipment that can be installed that will prevent this from occurring, this equipment is able to sense the moisture and will turn the system off when it is not needed. Depending on the size of the system this can make a large difference in the amount of water used.

8. My water softner/filter is not working correctly

The Village does not install or service any part of home filtration systems. This is the sole responsibility of the homeowner. When there is a problem with this or any type of water filtration system that has been installed, you should contact a reputable service provider to repair your system.

If you have a system in place, you will want to check the Water Department website to see when we will be doing our hydrant flushing. This is done in the spring and fall, during this time you may want to remove your filter and flush your lines before replacing it. Please contact your service provider for the correct way to do this.